osaki Price Adjustment Policy — Osaki Canada
Skip to content
Trusted by Thousands - The Top-Selling Massage Chair Brand for Over 10 Years    |     Call Now: (437) 781-8391    +1 (888)-858-1122
Trusted by Thousands - The Top-Selling Massage Chair Brand for Over 10 Years

Price Adjustment Policy

At Osaki.ca, we’re committed to offering competitive prices and peace of mind with every purchase. If you find a lower price on the same model within 30 days - either on Osaki.ca or through one of our authorized dealers (excluding Costco) - we’ll gladly match it.

Please note we have exclusive price arrangements with Costco for the selected chairs that are sold there.

Please also note that we do not price match with unauthorized resellers. Purchasing from unauthorized sellers will void your warranty and exclude you from receiving official product support.  Please note that some retailers imply to be authorized dealers of Osaki Massage Chairs, however may not be. Osaki Canada is the official distributor and licensed provider of Osaki, Titan and AmaMedic Massage Chairs and products in Canada.

Your satisfaction is important to us, and we’re here to ensure you get the best value from a trusted source.  Please let us know if you have any questions.

A properly fitted massage chair makes all the difference. When the chair is aligned to your height and body type, the rollers hit the right points along your shoulders and spine, the leg rest extends comfortably, air compression wraps correctly, and zero gravity positioning feels balanced. When the fit is right, the massage performs exactly as it was designed to.

Big & Tall Collection Petite & Short Fit Collection
Built for broader and taller body types. Engineered for smaller frames starting at 4’10”.
Wide-frame seating Improved shoulder alignment
Extended leg reach Compact seat dimensions
Higher weight capacity Proportional SL-track design
Reinforced structure Accurate body scanning
Full shoulder and back coverage Designed for proper neck and shoulder alignment
Designed for users who find standard chairs too narrow, too short, or restrictive. Ideal for users who feel standard chairs are too long or misaligned.
Shop Big & Tall Collection → Shop Petite & Short Fit Collection →

Quick Fit Guide

Body Type Recommended Collection
4’10” – 6’3” Petite & Short Fit
Taller than 6’3” or broader frame Big & Tall
Up to 400 lbs Big & Tall (select models)
Standard proportions Most Osaki models

*Always refer to individual product specifications for exact height and weight recommendations.